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SmartDelivery

Retaining customers and acquiring new ones in today s digital economy means delivering transactional documents via a wide range of electronic communications channels. At the same time, it means streamlining production of mission-critical documents based on core legacy applications. Many of these legacy applications aren't well-suited for delivery through modern e-channels. What if you could transform your print operation to centrally, securely, and cost-effectively deliver documents through a variety of paper and electronic channels?

SmartDelivery™ provides a fully integrated, cost effective solution for delivering legacy and new documents through desired channels including surface mail, email or the Internet without having to modify host-based business applications.

Key elements of SmartDelivery

  • Electronic output - Deliver documents as PDF, fax or DHTML and securely archive them in a digital document repository for later search and retrieval

  • Intelligent rules based processing - Index and split input into discrete mail-pieces and support optional color printing, 1:1 marketing messages, and finishing integrity marks

  • Business workflow automation - Automates business escalation and exception rules such as printing the document in the event of non-email delivery or when email is not opened within a specified time

  • Extensive printstream support - Readily accept the following data streams: Xerox LCDS/Metacode, IBM AFPDS, Kodak Versamark, IJPDS, HP PCL, Adobe PS/PDF

  • Multi-vendor printer support (hardcopy output) - The industry's most complete printer support, centralized printer and resource management, localized reprinting, job accounting and client server scalability

Business Benefits

  • Improve customer satisfaction by delivering documents in the preferred format and channel
  • Improve customer response time and improve your cash flow
  • Minimize paper, postage, and handling costs by up to 50 percent per bill
  • Rapidly implement electronic document delivery requirements without risk or changing legacy business applications
  • Streamline/automate business processes related to exception process handling
  • Accelerate ROI in ERP, CRM and other solutions
  • Automate the capture, index and storage of documents as they are processed
  • Comply with government and industry archival regulations

Collateral Material
(PDFs will open in a new window)

Articles
• On Demand Journal: Locking in on Convergence
• Rethinking ROI: Connecting Print and the Enterprise
• Output Management Drives Smarter Workflow
• Added-Value Solutions That Deliver More

Case Studies
• Allison Payment Systems
• State of Wisconsin
• Axa Insurance
• Allianz Cornhill
• Antares Information Technologies, Inc
• Financial Statements Services, Inc (FSSI)
• Fujitsu DMTi
• ITNET
• DST Output
• Post Denmark
• Critical Mail Continuation Services LTD (CMCS)
• Italian Utility Company

White Papers
• Centralized Output Management: The Key to Maximizing Control of Production Workflow
• An Intelligent Approach to TransPromo
• Getting Smart About Intelligent Mail®
• The Truth About Green: Survey results highlight how mailers can protect the environment and their industry
• Implementing the Intelligent Mail® Barcode: Make decisions that are right for your business today and tomorrow
• A Common Sense Approach to Building an ADF
• Communication Intelligence in the Mailstream
• Real-Time Re-engineering Yields Real Results

 

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