Industry Solutions for Utility Providers
The utilities industry, whether it s electric, gas or water, faces
a new set of challenges. These include increased competition through
deregulation, increasing public scrutiny, and escalating demands
for natural resources. These challenges are accompanied by continuing
pressure to reduce costs, increase productivity, optimize asset
and service performance and adapt to new customer demands.
Document Processing/Production Challenges
There is no doubt that the utilities industry is a high-volume,
document-intensive industry. Utility companies generate a wide range
of document types, primary among them customer consumption/billing
statements and face constant pressure to meet billing cycle deadlines,
while ensuring document integrity. As a result, utilities providers
must find ways to: reduce costs by optimizing their document workflow,
manage multiple technology assets and, maintain full process integrity
and security for invoices and statements. In addition they are challenged
to implement strategies for customer-centric initiatives and unify
disparate systems to offer value-added services.
Pitney Bowes Emtex Software offers scalable, modular output management
solutions help you optimize business processes across your entire
value chain. You can improve efficiency, reduce costs, and enhance
productivity.
Solutions Capabilities
- Data stream conversion to link legacy jobs with new print technology
- Automated job scheduling to reduce downtime and enable off-hours
production
- Remote job/device monitoring to minimize IT/MIS responsibilities
- Job parsing and work load balancing to improve productivity
- Web-based print job submission to support local or remote employee
needs
- Electronic job ticketing to streamline production and delivery
processes
- Repurposing of data, such as postal sorting, accounting, and
report generation
- Networking of printers to simplify installation and ease IT/MIS
workloads
- Multi-channel distribution
- Advanced print queue management to improve user/operator productivity
- Customizable workflow to meet unique application requirements
Benefits
- Better control of printing in the print center and across the
enterprise
- Improved efficiency and lower costs through intelligent print
job routing
- Streamlined document management with digital archiving, reprinting,
job splitting
- Increased profitability with job level tracking, auditing and
charge back
- Faster turnaround and lower costs by automating labor-intensive
workflows
- Investment protection through extended use of legacy hardware
and software
- Ability to enrich documents with variable data
- Enhanced document integrity
- Fast implementation, rapid ROI
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