Solutions for the Telecommunications Industry
Despite dramatic changes resulting from mergers, acquisitions,
and consolidations, the insatiable demand for information and rising
expectations continue to open up new markets and opportunities for
telecommunications companies.
Improving infrastructure with state-of-the-art technology, reliability,
and cost management strategies remains a critical priority. These
factors—combined with deregulation; the convergence of fixed
line, wireless, cable, satellite and Internet technologies; and
rapidly falling bandwidth prices—are accelerating competition.
As they do, maintaining profitability means streamlining processes,
creating new opportunities, and fully leveraging information assets.
Document Processing/Production Challenges
Telecommunications is one of the highest-volume, document-intensive
industries in the world. As a result telecommunications service
providers are challenged to reduce costs by optimizing operational
workflow, maintain full process integrity and security for invoices
and statements, and unify disparate systems to offer value-added
services. Meanwhile you need to reduce the high cost of acquiring
new customers by implement strategies for differentiating services
and minimizing customer churn by improving service quality
Pitney Bowes Emtex Software best-in-class output management solutions
help you improve the efficiency of your print operation, reduce
costs, and enhance productivity.
Solutions Capabilities
- Data stream conversion to link legacy jobs with new print technology
- Automated job scheduling to reduce downtime and enable off-hours
production
- Remote job/device monitoring to minimize IT/MIS responsibilities
- Job parsing and work load balancing to improve productivity
- Web-based print job submission to support local or remote employee
needs
- Electronic job ticketing to streamline production and delivery
processes
- Repurposing of data, such as postal sorting, accounting, and
report generation
- Networking of printers to simplify installation and ease IT/MIS
workloads
- Advanced print queue management to improve user/operator productivity
- Customizable workflow to meet unique application requirements
Benefits
- Better control of printing in the print center and across the
enterprise
- Improved efficiency and lower costs through intelligent print
job routing
- Streamlined document management with digital archiving, reprinting,
job splitting
- Increased profitability with job level tracking, auditing and
charge back
- Faster turnaround and lower costs by automating labor-intensive
workflows
- Investment protection through extended use of legacy hardware
and software
- Ability to enrich documents with variable data
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