Industry Solutions for Service Bureau/Direct Mail
In the last two decades, direct mailers and service bureaus have
experienced tremendous challenges and opportunities. As competition
accelerates, many organizations are launching ambitious business
initiatives to differentiate their products and services and increase
market share while enhancing efficiency and maximizing ROI.
Document Processing/Production Challenges
Service Bureau and /Direct Mailers face a number of challenges
in the effort to provide customers with expanded services and a
higher return on investment, while maintaining growth and profitability.
These challenges include complex and inflexible workflows, disparate
print technologies and the inability to accept and output multiple
data streams. There is a need for cost accounting metrics and a
need to improve asset utilization. You're challenged to meet or
exceed service level agreements while implementing go-to-market
strategies to differentiate service offerings. You look to improve
inefficient workflow to decrease operational costs, add value rather
than taking a "me-too" stance, and improve customer retention
efforts by improving service quality
The P/I™ Output Manager (formerly VIP), P/I™
Output Enhancement (formerly VDE) and FlexServer®
suite of solutions gives you the tools you need.
Solutions Capabilities
- Maximize utilization of your print and document assets
- Reduce downtime and enable off-hours production by automating
job scheduling
- Remotely monitor jobs and devices to minimize manual process
- Parse jobs and balance work loads to improve productivity
- Use electronic job ticketing to streamline production and delivery
processes
- Repurpose data for postal sorting, accounting, and report generation
- Automate print queue management to improve user/operator productivity
- Customize your workflow for unique application requirements
Benefits
- Agility to adapt to changing market demands
- Improved control of the document workflow across the enterprise
- Improved efficiency and lower costs through intelligent print
job routing
- Streamlined document management with digital archiving, reprinting,
job splitting and workload balancing
- Increased profitability with job level tracking, auditing and
charge back
- Faster turnaround and lower costs by automating labor-intensive
workflows
- Investment protection by extending the use of legacy hardware
and software
- Expanded service offerings for your clients
- Reduced operational workload
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